Terms of Use and Privacy Policy

Introduction

Welcome to the Midgaard website. By using this website, purchasing products, registering for courses, ordering services, submitting forms, or using educational content, you acknowledge that you have read and accepted the following Terms of Use and Privacy Policy.

This document is intended to clarify user rights, copyright ownership, service conditions, order processing, privacy practices, and intellectual property protections related to the activities of this website.

Intellectual Property and Copyright

All works, writings, books, courses, educational files, images, designs, text, audio, video, samples, handouts, downloadable files, and other content published on this website belong to the author, creator, publisher, or Midgaard, unless otherwise officially stated.

Any copying, republication, resale, redistribution, upload to other websites or channels, sharing on social media, recording or redistribution of courses, file sharing, conversion of content into other formats, or commercial use of the materials without written permission is strictly prohibited and may result in legal action.

By purchasing a book, file, course, or digital content, the user receives only a personal right to use the purchased content. Ownership, copyright, reproduction rights, or publishing rights are not transferred to the user.

Products, Courses, and Services

The Midgaard website may include the sale of books, cultural products, educational files, in-person or online courses, printing and publishing services, layout design, cover design, typing, editing, publishing consultation, writing-related services, and other related services.

Descriptions, prices, schedules, course capacity, registration terms, delivery methods, additional costs, and product availability are provided as accurately as possible. However, they may be updated or corrected due to changes in circumstances, human error, material price changes, capacity limitations, or technical conditions.

For services such as printing, layout design, cover design, typing, and editing, the final price may be determined or adjusted after reviewing the submitted file, workload, file quality, urgency, number of pages, paper type, number of copies, design level, or required revisions.

Orders and Payments

Users are responsible for entering accurate, complete, and traceable information when placing an order. Any error in phone number, address, postal code, customer name, uploaded files, or order details is the responsibility of the user.

Payments may be made through online payment gateways, WooCommerce checkout, direct payment, bank transfer, card-to-card payment, or other methods announced on the website. Successful payment does not necessarily mean that all order details are final; for certain services, orders may require review and final approval by management.

In the event of payment errors, duplicate charges, internet disconnection, gateway failure, or unregistered orders, the user should contact support through the communication channels provided on the website. Once payment is verified, the order will be reviewed and processed accordingly.

Cancellation, Refunds, and Custom Services

For physical products, cancellation or refund requests depend on the shipping status, product condition, product type, and the terms announced at the time of purchase.

For digital products, downloadable files, educational courses, custom content, printing services, layout design, typing, cover design, editing, and other custom services, refunds may not be possible after the work has started, the file has been delivered, access has been granted, or order processing has begun.

For services that require preliminary review, if an amount is paid as a deposit, review fee, or advance payment, its refundability or non-refundability will be stated in the relevant service description. Users are responsible for reading the service details before payment.

Educational Courses

Registration in a course means acceptance of the course rules, schedule, capacity, attendance requirements, delivery method, class link procedures, and conditions related to absence or cancellation.

Course content, educational files, videos, handouts, links, and materials provided during classes are for the personal use of the registered student only. Republishing, recording, selling, sharing, or providing such materials to others without written permission is prohibited.

If the schedule, instructor, course format, or course conditions change, notification will be sent through the contact information provided by the user.

Files Submitted by Users

For orders that require file submission, the user is responsible for the legal ownership, accuracy, quality, readability, legality, and non-infringement of third-party rights related to the submitted files.

Midgaard is not responsible for files submitted without the owner’s permission, files containing unlawful content, copyright-infringing material, inaccurate information, or content contrary to applicable rules. Midgaard may refuse to process such orders.

The user acknowledges that submitted files will be used only for review, pricing, order fulfillment, and communication with the user, and will not be shared with unrelated parties unless necessary.

User Privacy

To register orders, provide services, respond to users, send SMS notifications, track payments, issue invoices, ship products, register users in courses, and provide support, Midgaard may collect and store information such as full name, phone number, address, postal code, email address, order details, submitted files, and payment records.

This information is used only for service delivery, communication with users, order tracking, relevant notifications, service improvement, and legal or financial purposes.

Midgaard undertakes not to share users’ personal information with unrelated individuals or organizations without consent, except where necessary for order fulfillment, shipping, payment gateway connection, legal compliance, or response to competent authorities.

Information Security

Midgaard makes reasonable efforts to protect user information through appropriate security measures. However, no online system is completely immune from errors, unauthorized access, outages, technical problems, or disruptions. Users acknowledge that using online services always involves a certain level of risk.

Users are responsible for protecting their login information, account credentials, passwords, phone numbers, and private links. Any suspected unauthorized use should be reported promptly.

Cookies and Analytical Tools

This website may use cookies or similar technologies to improve user experience, maintain login sessions, operate the shopping cart, analyze visits, improve website speed, enhance security, and display pages correctly.

Users may restrict or delete cookies through their browser settings. However, some parts of the website, such as login, shopping cart, or payment functions, may not work properly without cookies.

SMS and Notifications

By registering, placing an order, or submitting a form, users agree to receive SMS or other notifications related to orders, payments, classes, service status, links, follow-ups, or necessary announcements.

Promotional messages or newsletters, if enabled, will be subject to user consent or an available opt-out option.

User Responsibilities

Users agree to use the website only for lawful purposes and to avoid submitting false information, placing fake orders, attempting to disrupt the website, misusing forms, copying content without permission, violating the rights of others, or engaging in any unlawful activity.

In the event of misuse or violation, Midgaard may restrict access, suspend the order, or pursue the matter through legal channels.

Changes to These Terms and Privacy Policy

Midgaard reserves the right to update or modify these Terms of Use and Privacy Policy when necessary. The updated version will be published on this page, and continued use of the website will constitute acceptance of the updated terms.

Contact Us

For order follow-up, copyright inquiries, requests to correct or delete information, course support, printing and publishing services, or any related matter, users may contact us through the communication channels provided on the website.